THE TV WATERCOOLER

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New review in for the National Youth Film Academy.

This comes from Trustpilot and provide a good balance against the paid for/invited reviews by the company (which most of the positive ones are).

1. Do not trust them. Hard not to call them a SCAM.

Spend your money elsewhere. They will lock you into a contract and not deliver. Happy to take your money but not answer the phone. I applied for the August 2022 intake for the SetReady programme. Part of the contract stipulates that there can be no changes to the dates you sign on for under any circumstances except for Covid.

Two nights before heading down to London for a week, I received an email from NYFA stating the programme was cancelled and everyone would be changed onto the April programme citing the cost of living crisis.
We were told to submit a response on their form and we would be contacted within 10 days to resolve this issue on a case-by-case basis.

To this date, I have received only one email from Rob himself after I sent a strongly worded email detailing my disappointment in the company and how I will be pushing this issue through small claims court.

They have a major issue with answering their own phones. If you manage to get through to them, there isn’t much further conversation other than “I don’t know his schedule”.

All in all, I cannot help but feel as though they have preyed upon my eagerness to enter the industry.

The programme is poorly managed, the clothing has not been sent, and the communication is nonexistent.

I had high hopes for them because they supposedly are associated with some high-profile actors and actresses, whom I am sure would not like to know that their names are tied to a company that takes advantage of young people pursuing their dreams.

Date of experience: 17 August 2022